One workflow, made reliable.
Our first system is a lead-to-call workflow for founder-led service businesses. Every enquiry is captured, researched, answered and followed up, and a person approves what goes out.
An operating layer around the tools you already use.
We don't replace your email, calendar or CRM on day one. We add one visible queue of work around them, and keep human control over every consequential action.
| Layer | What it does | What you get |
|---|---|---|
| Capture | Manual entry, CSV import, your website form or other permitted sources | One source of truth |
| Quality | Duplicate checks, source URLs and qualification fields | Less wasted research |
| Assistance | Research summaries and personalised drafts | Faster preparation |
| Control | Approve, edit or reject; role-based access | Human accountability |
| Execution | Email or another permitted channel only | Consistent delivery |
| Follow-up | Due dates, reply status, rescheduling and escalation | No silent lead loss |
| Measurement | Replies, bookings, proposals and outcomes by stage | Operational learning |
| Audit | Timestamped history of every consequential action | Trust and easier debugging |
A good fit
Built for founder-led service businesses
- A B2B agency, consultancy or similar service business of roughly 5–50 people
- Around 30 or more meaningful enquiries or leads each month
- Leads currently spread across email, spreadsheets, DMs and memory
- Clients valuable enough to deserve careful, human-led follow-up
- Someone who can own the process and approve what gets sent
Not a fit (yet)
What we don't take on
- Healthcare, lending, insurance, government or children's data
- Fully automated LinkedIn or Instagram messaging, follows or connection requests
- Buying or scraping large personal contact lists
- Businesses with only a handful of enquiries a month. A well-kept spreadsheet may be all you need
How every Talvenor system behaves.
Approval is a real step
A message can't move forward until a person approves it. It's a state in the system, not a decorative button.
No fake personalisation
Research is saved with its source. If there's no evidence, the system doesn't invent a compliment.
Platform rules respected
No scraping and no bots on social platforms. Social actions stay manual or use official APIs.
Your data stays yours
Each client's data is isolated in its own workspace, and server secrets never reach the browser.
AI only with agreement
Your client data is never sent to an AI provider without a written agreement and clear disclosure first.
Everything is logged
Consequential actions are attributable, reversible where practical, and recorded with a timestamp.
More than automation. A controlled agentic workflow.
A basic automation follows fixed instructions. A Talvenor system can gather context, prepare decisions, use approved tools and respond to changing conditions, without operating beyond the boundaries you define.
-
01
Observe
Receive an enquiry, document, event or operational change.
-
02
Understand
Gather permitted context, check saved records and identify missing information.
-
03
Prepare
Research, classify, score or draft the next action.
-
04
Human approval
Customer-facing, financial or sensitive actions stop for a person.
Stops for a person -
05
Permitted action
Use only the tool and permission authorised for that step.
-
06
Monitor and recover
Limit retries and pause safely when something fails.
-
07
Audit
Record every meaningful decision and action.
Agentic does not mean uncontrolled. It means the system can prepare and coordinate work while people retain authority over the decisions that matter.
| Basic automation | Talvenor agentic system |
|---|---|
| Follows one fixed rule | Responds to permitted context |
| Breaks when information is missing | Detects gaps and pauses |
| Acts immediately | Uses human approval gates |
| Limited visibility | Maintains an audit trail |
| Uncontrolled retries | Uses bounded retries and escalation |
Workflows we're building and testing in public.
These aren't offered yet. Each one will be built, tested and documented on YouTube first. If one of them is your bottleneck, tell us. It helps us decide what to build next.
Proposal follow-up
Proposals tracked, followed up and never left to go quietly cold.
Client onboarding
Requirements, checklists and missing files handled in one flow.
Payment reminders
Polite, accurate invoice follow-ups, checked before anything is sent.
Weekly reporting
One weekly summary built from the data you already keep.
Show me one workflow that's costing you time.
Tell me where the process breaks. I’m Shivam, and I read every enquiry myself. You’ll get a personal reply within 1 business day.